Encarta

When you try to join Club Encarta from any of the programs that are listed at the beginning of this article, you may experience any of the following behaviors: The Club Encarta Web page is blank.The Club Encarta Web page does not fully load.The...

When you try to start Microsoft Encarta or open an article, you may receive an error message that is similar to the following: Encarta has encountered a problem and needs to close. We are sorry for the inconvenience. If you click on "click here",...

When you try to start a Microsoft Encarta product, you may receive an error message that is similar to the following: Encarta has encountered a problem and needs to close. We are sorry for the inconvenience. AppName: enc2002.exe AppVer:...

Describes a problem where you receive a "Encarta Online Deluxe does not recognize this Passport sign-in" error message when you try to view an Encarta Online Deluxe article. Provides information about a resolution.

When you start one of the Microsoft Encarta products listed in the "Applies to" section, one or more of the following symptoms may occur: A blank screen appears upon Startup.You receive an error message that is similar to the following, although...

Describes how to troubleshoot installation error messages in Picture It!, Money, Encarta, Streets and Trips, Works, and Digital Image.

Describes how to troubleshoot problems with video and sound clips.

Describes how to obtain the latest version of the MSXML 4.0 service pack to correct the issue where an error message occurs when you try to use the Find command in Encarta Encyclopedia.

Describes how to resolve an issue in which you receive an "Error 1935" error message when you try to install Microsoft Works, Microsoft Student, or Microsoft Encarta.

Describes a problem in Encarta where the "Read Aloud" command opens the Help screen instead of starting the speech feature.