Microsoft Student

This article describes how to copy the contents of the Microsoft Encarta CD-ROM to the hard disk in your computer. Copy Encarta to Microsoft Windows XP To copy all the Encarta files to the hard disk on Windows XP, follow these steps: Click Start,...

Describes how to perform a clean boot procedure to prevent background programs from interfering with a game or a program. Explains how to perform clean boot in Windows Vista, Windows XP, in Windows Millennium Edition, and in Windows 98.

When you click an Internet link in any one of the Microsoft Encarta products listed in the "Applies to" section, or if you click Tools , and then click Update Encarta , you may receive any of the following error messages: Encarta Encyclopedia...

When you install any one of the products listed in the "Applies to" section, the computer may stop responding (hang). This issue may occur if either of the following conditions is true: Your computer has programs running in the background that are...

Describes a problem where you receive a "Encarta Online Deluxe does not recognize this Passport sign-in" error message when you try to view an Encarta Online Deluxe article. Provides information about a resolution.

When you start one of the Microsoft Encarta products listed in the "Applies to" section, one or more of the following symptoms may occur: A blank screen appears upon Startup.You receive an error message that is similar to the following, although...

Describes how to troubleshoot installation error messages in Picture It!, Money, Encarta, Streets and Trips, Works, and Digital Image.

Describes how to troubleshoot problems with video and sound clips.

Describes how to obtain the latest version of the MSXML 4.0 service pack to correct the issue where an error message occurs when you try to use the Find command in Encarta Encyclopedia.

Describes a script error message that you may receive when you start Encarta Reference Library 2003 or later versions.